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HNE

Health New England

One Monarch Place, Suite 1500

Springfield, MA 01144 - 1500



Hours of Operation: 8:00 a.m. - 5:00 p.m.

Member Services Hours: 8:00 a.m. - 6:00 p.m.

Monday - Friday

Walk-In Hours: Due to COVID-19, we are not accepting walk-ins at this time.


Contact Member Services

Direct Line: (413) 787-4004

Toll Free: (800) 310-2835

TTY: 711


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834 EnrollmentReference GuideEZ Enroll

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Become a BrokerService Area MapEnrollmentContact UsNew Business SubmissionUnderwriting

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Provider ManualBecome a ProviderBehavioral Health SurveyResourcesProvider ContactsEOP Search